Full-Time Sr. Business Systems Analyst – SAP Sd/mm Supply Chain

Brown-Forman Careers – Posted by manish95Gurgaon, Haryana, India

Job Description

    Responsible for providing SAP Supply Chain related and supplemental systems application support. This person will serve as the liaison between IT and the user community to provide support primarily for the SAP Supply Chain related modules and functions, and work closely with cross functional team members to resolve business process issues, and simultaneously manage and/or participate in multiple division level projects/assignments with typically high degree of complexity and change management components. This position will be based in India primarily supporting the Asia Pac region, but involved in other cross functional teams and global regions based on IT priorities.

    Basic Function:

    Provide SAP Supply Chain and related end-user support for global operations to resolve reported incidents, advise users in the proper use of the system, and implement approved upgrades, enhancements and project requests.

    Investigate and solve complex problems.
    Translate users requests into application system solutions. Analyze system user requirements to define and design system configuration, enhancements, and modifications.
    Resolve business issues by working with various groups within and outside of the company (i.e. system users, super users, company management, consultants, software support staff).
    Define requirements for specific forms/reports.
    Maintain accuracy of helpdesk database of reported problems and the knowledge base of corrective actions which resolved issue.
    Follow and enforce IT software standards and procedures.
    Design test plans, execute test scenarios, validate test data, and document test results.
    Lead small to medium size initiatives and perform system configuration, when needed.
    Train other IT team members in supply chain related technologies and processes, serving as the IT expert.
    Interact with process owners and super users in the development of business requirements.
    Serve as in-house expert on enterprise-wide technologies (e.g. SAP), business processes and end-user information delivery tools.
    Responsible for creation and maintenance of Business Scenarios, Business Process/System Testing, and Quality Assurance of production system changes.
    Establish and enforce standardization of business processes and technologies within IT and among operating unit super users.
    Responsible for identifying, training and supporting a network of supply chain related super users across the enterprise.
    Work in multidisciplinary teams to define and design complex processes and procedures for the configuration, upgrade, and maintenance of sap and related application systems.
    Utilize query and reporting tools to provide flexible and timely information to system users determine the appropriate programming tools to supply information to system users.

    Please refer to the Job description above

Experience: Freshers

How to Apply

Recruiter Name:McCauley Adams

Contact Company:Brown-Forman

Reference Id:3349BR

Job Categories: Banking. Job Types: Full-Time. Job Tags: Application Support, Software Support, and Test Scenarios.

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